With an expanding global workforce, Box will deploy RingCentral’s flagship unified communications-as-a-service solution, RingCentral Office, across its offices worldwide so it’s easy to stay productive and communicate using mobile phones, laptops, or IP desk phones.
“As we add more employees and offices in different locations, we require a solution that consolidates our entire enterprise communications in the cloud for voice and web meetings and offers the agility to grow. RingCentral addresses this while delivering a very high standard of reliability, security and quality to successfully run our global business,” said Paul Chapman, CIO at Box. “Not only have we reduced the operational headaches of managing multiple, single point communication solutions, but we’ve also cut costs by 80 percent since moving to RingCentral.”
Initial deployments of RingCentral Office at Box office locations in Austin, New York City, Redwood City, and San Francisco were completed in record timing in less than three weeks with the assistance of the RingCentral Professional Services team. Ensuring successful implementations, RingCentral Professional Services provides hands-on support – including technical design, deployment, network configuration, integration, and monitoring services. The final phase of Box’s remaining deployment in the U.K. is anticipated in July 2016.
RingCentral provides secure and reliable enterprise-grade capabilities that unifies cloud PBX, voice, SMS, audio and video conferencing, online web meetings, messaging and collaboration in an integrated global platform. Box’s decision to standardize on RingCentral underscores the complete solution, cost-efficiency, and market-leading cloud innovation. As Box expands its workforce globally, RingCentral makes it simple to scale and support additional employees and locations. Additionally, Box is assured that its solution with RingCentral is future-proofed by staying on the most current release with regular software updates.
One of the factors that influenced Box’s decision to migrate to RingCentral is the availability of an open platform and a robust set of APIs that allow easy integration and customization. With its existing integrations into Box, RingCentral makes it easy to share documents that are stored in Box through RingCentral’s service. Box also plans to utilize the RingCentral for Google for Work integration and the RingCentral for SalesForce integration.
RingCentral’s professional services was an important element for Box to successfully deploy and provision service in the U.S. in three weeks time at scale. RingCentral professional services offers end-to-end experience from enterprise network design, implementation, trouble-shooting, to post-deployment support.
“Box epitomizes the definition of today’s fast paced, modern, globally distributed, mobile workforce. We’re pleased to be a trusted partner and expand our relationship with Box,” said Praful Shah, SVP of Strategy for RingCentral. “We’re committed to delivering innovative, market leading solutions that can help them transcend geographic boundaries and allow Box employees to communicate however they want, wherever they want, on any device they choose.”
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office and the RingCentral logo are trademarks of RingCentral, Inc.