GAITHERSBURG, MD, July 18, 2012 – BroadSoft, Inc. (NASDAQ: BSFT), today announced Office Launch, an iPad app that enables BroadSoft’s global telecommunications service provider customers to simplify the configuration of enterprise hosted Unified Communications (UC) services. BroadSoft customers can download Office Launch free of charge in the iTunes app store.
A common challenge service providers face in delivering hosted UC services is quickly handling the configuration details of an enterprise customer’s new, hosted service. The Office Launch iPad app, developed for BroadSoft, provides an intuitive interface for implementation engineers and office administrators to quickly modify service information, such as the configuration for Auto Attendant phone trees, Front Desk and Hunting and Station services, as well as designate call routing to an employee’s preferred mobile device or desk phone. And because the app leverages the BroadSoft Xtended open APIs, the service provider can easily deploy and customize the app to meet its specific needs.
By automating hosted UC service detailing for enterprises, Office Launch will enable service providers to:
- Accelerate customer deployment – Once a salesperson enters customer order information into the app, the install technician references the app on his or her iPad to easily complete and tailor the service configuration requirements at the enterprise’s location.
- Improve sales productivity – Office Launch allows a service provider’s sales team to shift installation fulfilment to its technicians, who can more quickly and seamlessly deploy the hosted service.
- Simplify the transition to hosted UC services – The Office Launch iPad app reduces the complexities associated with migrating enterprises from legacy PBXs to next generation communications services.
“Enterprises are rapidly transitioning from legacy phone systems to hosted Unified Communications services. Office Launch is designed to ensure the timely deployment of these modern communications services, which enables employees to efficiently communicate with their peers, partners and customers,” said Leslie Ferry, vice president marketing, BroadSoft. “During customer trials, Office Launch proved to be an invaluable tool to simplify the configuration and installation of new hosted communication services, and we are excited it is now broadly available.”
Service providers can download the free BroadSoft Office Launch iPad app by visiting the iTunes App store and searching for BroadSoft Office Launch.