Five9 Expands Cloud-Based Contact Centre Solutions to EMEA Market

Industry Veteran Paul Thomas Leads Team with Focus on Strategic Growth SAN RAMON, CALIF, and LONDON, – April 7, 2016 – Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact centre software for the enterprise market, today announced a significant expansion into the European, Middle Eastern, and African (EMEA)...

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Mitel Selects Winners of EMEA Cloud Service Provider of the Year Awards

Recognizes Innovative Business Communications Offerings From Mitel-Powered Cloud Providers and Celebrates Rapid Gains in Growth New features deliver speed and simplicity in business communications Enable access to real-time communications for today’s mobile-first world Strong growth reflects increasing demand for cloud communications LONDON, April 04, 2016 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL)...

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NewVoiceMedia wins three 2016 Stevie® Awards for sales and customer service

NewVoiceMedia, a leading global provider of cloud technology, which helps businesses sell more, serve better and grow faster, has scooped three Stevie Awards. The company claimed the Silver ‘Contact Center Solution – New’ award, and two Bronze, for ‘Sales or Customer Service Solutions Technology Partner of the Year’ and ‘Contact...

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VOIP Telecom selects Centile ISTRA solution to produce its own Cloud Telephony services and support growth

ISTRA enables VOIP Telecom to offer enterprises innovative unified communications (UC) and fixed-­‐mobile convergence (FMC) services. Sophia Antipolis, FRANCE, March 22, 2016 -­‐ Centile, the leading European developer of Unified Communications and Fixed-­‐Mobile Convergence platforms for fixed-­‐line and mobile operators, today announces the deployment of  ISTRA  solution at VOIP Telecom,...

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Mitel Crosses Two Million Cloud Subscribers Milestone

Expands Market Share Lead as #1 Vendor for Cloud Business Communications Worldwide One out of four cloud communications users prefers Mitel over other brands Mitel subscribers exceed those of the nearest competitor by 2X OTTAWA, March 23, 2016 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in real-time business,...

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NewVoiceMedia brings powerful insights to the Engage2Excel sales team

NewVoiceMedia, a leading global provider of cloud technology, which helps businesses sell more, serve better and grow faster, today announced it has secured a new contract with Engage2Excel, the market’s only ROI-based employee recognition solution. Engage2Excel will now use NewVoiceMedia’s ContactWorld for Sales, cloud customer contact technology with seamless Salesforce...

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Cato Networks Launches PartnerCloud Program to Accelerate Customer Adoption of Network Security as a Service

Groundbreaking Cato Cloud provides a differentiated offering and new revenue opportunities for Cato’s channel partners TEL AVIV, Israel – March 16, 2016 – Cato Networks (Cato), which is rethinking network security from the ground up and into the Cloud, announced today the launch of the Cato PartnerCloud, a new channel partner program to...

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Yealink Partners with Telchemy to Provide Integrated VoIP Performance Monitoring for Businesses

Yealink IP phones certified for deployment with Telchemy’s VoIP performance management software Xiamen, China and Duluth, GA USA – March 14, 2016 – Yealink, the global leading UC terminal solution provider, and Telchemy Incorporated, the leading provider of real-time analytics software for Data, Voice and Video service quality management, announced...

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NewVoiceMedia strengthens executive team with new appointment

NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has strengthened its executive team with the appointment of Moni Manor as Chief Product Officer. Based in San Francisco, Moni will lead the product strategy, product marketing and management functions at NewVoiceMedia. He brings...

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Mtel Increases Market Leadership With Enghouse Interactive Contact Center: Service Provider 7.2

Latest Iteration of Multi-Tenant Solution Delivers Omni-Channel Functionality From the Cloud, User-Friendly TouchPoint Interface, and Lowers TCO PHOENIX, AZ—( Mar 8, 2016) – Enghouse Interactive, developer of a comprehensive portfolio of contact center software solutions, today announced that Mtel, the leading Dutch telephony and customer contact solutions provider, will universally deploy...

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