Global SD-WAN Partnership between CallTower and Aryaka to Deliver High-Performance Cloud Communication Solutions to Global Enterprises

SAN MATEO, Calif., Nov. 16, 2017 — Aryaka, the leading global SD-WAN provider, today announced a new partnership with CallTower, an industry-leading unified communications and collaboration company, to provide global enterprise customers with fast and reliable, high-quality cloud service connectivity. CallTower’s partnership with Aryaka will deliver improved performance of their unified communications...

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Arise Launches SMB Cloud Customer Support Solution

MIRAMAR, Fla., Nov. 15, 2017 — Arise Virtual Solutions Inc., the leader in on-demand customer management solutions, has once again showed the flexibility of its call center platform by launching a new small to mid-sized business solution. This new solution provides these companies access, for the first time, to the innovative...

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Versa Networks Extends Software-Defined Branch with New Unified Communications Services

Versa Cloud IP Platform Adds Embedded Voice and Video Codec for Mean-Opinion-Score-Based Traffic Engineering and Reporting SAN JOSE, CA – Nov 14, 2017 – Versa Networks, a leading provider of next-generation software-based networking and security solutions, today announced a significant addition to its Versa Cloud IP Platform. Building on the company’s industry-leading...

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Avaya Announces New Integrations with Salesforce Service Cloud

SAN FRANCISCO, CA – November 07, 2017 – Avaya, a global leader in Customer Engagement solutions, today announced new Salesforce Service Cloud integrations with contact center solutions and CRM environments that bring omnichannel capabilities to both existing and new implementations. The Avaya CRM Connector 2.0 bridges gaps between legacy and new...

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Fusion Enhances its Award-Winning, Proprietary UCaaS Solution

Introduces MobileConnect Feature and Application Advancements NEW YORK, NY – November 07, 2017 – Fusion (NASDAQ: FSNN), a leading provider of cloud services, today announced that the company has introduced a number of enhancements to its award-winning MobileConnect UCaaS solution, which increases business productivity with a seamless user experience that can be...

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Voxbone Launches Global Two-Way Voice Service During Gartner Symposium/ITxpo, the First Phase in Making Carriers Obsolete

Disruptive CaaS Provider Enables Businesses to Take Another Step Towards PSTN Replacement SAN FRANCISCO–November 06, 2017—Voxbone, the Communications as a Service (CaaS) provider that supports giants and growing businesses with voice and messaging services in the cloud and via API, announced today at the Gartner Symposium/ITxpo in Barcelona that it...

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Enghouse Interactive to Host Webinar: “Introduction to TouchPoint Agent for Microsoft Office 365”

Server-less platform empowers agents in Microsoft Office 365 with contact center functionality for effective collaboration, and productivity PHOENIX, Nov. 01, 2017 — Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today announced an upcoming webinar, “Introduction to TouchPoint Agent for Microsoft Office 365”, detailing how...

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Nextplane Offers New Messaging Solution to AOL Customers

Improved Cloud-based conversational collaboration solution to reinstate AOL AIM access to partners and suppliers SUNNYVALE, Calif.–October 31, 2017–Nextplane, the exclusive provider of business-to-business UC collaboration and federation services for AOL Instant Messenger (AIM) and Microsoft Skype for Business, is pleased to announce Maxine, a secure cloud-based conversational messaging and collaboration solution for...

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EB360 Cloud Contact Center Delivers Carrier-Grade, as-a-service Solution Through its Network of Channel Partners across North America

Based on the Enghouse Interactive CCSP platform, EarthBend’s omni-channel CCaaS offering reduces customer onboarding time and provides OPEX pricing with single point of contact for support PHOENIX, AZ – Oct 25, 2017 – Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today reported on...

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888VoIP Partners with Edgewater Networks & CloudCo Partner to Offer Innovative Cloud2Edge Complete Solution

888VoIP, a leading distributor of VoIP hardware & software solutions, is now offering Edgewater’s subscription-based delivery solution, Cloud2Edge Complete. BUFFALO – OCTOBER 24, 2017 – Today, 888VoIP, a leading distributor of VoIP solutions, announced that it has partnered with Edgewater Networks, the leader in Network Edge Orchestration, and 888VoIP-affiliated company,...

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