December 13, 2016 Mission, KS – CI, Inc. (formerly Computer Instruments) a leading software manufacturer of Cloud and Premise based IVR, CTI, Call Back, Outbound, Messaging, IP Phone applications and mobility solutions for the contact center, announced the launch and availability of eONE Multi-Tenant Hosted Cloud offering.
“This latest addition to our cloud strategy was the next logical step for us to take based on channel feedback and end-user demand” said Chris Herring, CI CEO and President ” Our goal was to create a cloud environment where companies of all sizes could take advantage of eONE and the applications expertly developed and curated by CI.”
CI’s Multi-Tenant Hosted Cloud is an environment that gives a single host the ability to provide eONE’s Universal Voice Portal Platform access to separate entities who wish to maintain their identities as individual companies, institutions or facilitates. It will appeal to companies looking to create a new revenue stream for their group, department or company. The Multi-Tenant Hosted Cloud is also gaining attention with companies that wish to host an application environment and provide access to their clients and customers as a service or self-service point of entry as well as companies that desire a SaaS business model to purchasing rather than maintaining staff and equipment on premise.
eONE’s Multi-Tenant Hosted Cloud option can be delivered in several configurations and is preconfigured with top CI applications including “Call Back Messaging”, “Appointment Reminder”, “Agent Survey” and “Dialer” solutions.
More at www.instuments.com.