— At Managed Services World Congress 2014, Comverse will deliver a key presentation analyzing recent managed services success stories from the Caribbean and other regions
— Comverse will demonstrate how its managed services approach yields quantifiable and repeatable advantages to service providers
WAKEFIELD, Mass., Sept. 3, 2014 (GLOBE NEWSWIRE) — The benefits of managed services to communication service providers (CSPs) are significant and quantifiable – such as a 32% drop in BSS operational costs; 66% reduction of issues affecting availability; a 22% reduction in bill cycle process time; a 40% decrease in bill-related calls to customer service; a 31% cut in new plan time to market…
Achievements like these, taken from case studies of Comverse Managed Services engagements with CSPs around the globe, will be spotlighted at Managed Services World Congress 2014 (London, 16-17 September) by Comverse (Nasdaq:CNSI), a global leader in service provider business enablement solutions.
Comverse will share its managed services vision and successes – zeroing in on the results of recent deployments. In the presentation, entitled Positioning Managed Services at the Center of Your Strategy to Compete and Win in Today’s Hyper-Connected World, Andreas (Andy) Herzog, VP, Managed Services at Comverse will discuss the scope of success of Comverse Services and demonstrate how Comverse helps CSPs globally to achieve the significant business and operational results that enable them to compete more effectively in their challenging business environments.
“Comverse solutions and services deliver significant value, helping service providers keep up with the latest technologies to expand their offering, generate new revenues, create cost efficiencies and deliver a differentiating, personalized experience that wins customers and retains them. Drawing from a considerable body of experience, information and insights from our deployments worldwide, we look forward to sharing how Comverse Services can help CSPs of all sizes in all regions to replicate this success and tap into the rich opportunities of today’s digital world,” said Herzog.
Find out more about how Comverse Services can help you deliver a better customer experience and achieve better business results. Meet with Comverse at Managed Services World Congress, catch Herzog’s presentation on September 17th at 09:55 – and get refreshed at our Smoothie bar!
More at www.comverse.com