Ridgeland, Mississippi (May 21, 2015) – C Spire Business Solutions is helping companies improve real-time workforce collaboration and communication regardless of location with the launch of a suite of new cloud-based unified communications services.
The technology, called C Spire UNIFI, links a worker’s smartphone, tablet, desk phone and computer to one business number for every call, voice mail and message.
“We are bringing unified communications to businesses of all sizes with a suite of simple and reliable services that help remove productivity roadblocks,” said Brian Caraway, senior vice president of Enterprise Markets for C Spire.
Caraway said C Spire UNIFI integrates real-time communication services like chat and instant messaging, video conferencing, screen sharing and employee availability with more traditional forms of digital communications like voice calling and conferencing.
C Spire offers a full suite of services on its carrier-grade IP Voice platform, which features exceptional high-definition voice quality. Workers can now control unified accessibility on the device most appropriate to their immediate situation or context. The service bridges a wide range of supported devices, including Windows or IOS compatible computers, Android and IOS smartphones and even tablets and desk phones.
Some of the key benefits and features of C Spire UNIFI include:
- Instant messaging with colleagues
- Group calling for immediate verbal and video collaboration
- Presence indicators help users know who is available
- Fast dialing of 4-digit extensions from mobile devices
- Voice call continuity that allows uninterrupted communication across multiple devices
- Unified voicemail for centralized, one-stop electronic communications
- Publish one number and be instantly accessible on the device of your choice
Unified communications is growing in popularity, especially among companies who employ cadres of mobile, distributed workers, with spending on cloud communication platforms expected to reach $7.5 billion a year by 2018, according to market research firm IDC.
“With a single click, workers can create meetings, share screens, forward documents and even host instant conference calls,” Caraway said. “C Spire UNIFI is changing the way business works.”
C Spire offers businesses a comprehensive suite of enterprise-grade communications solutions for voice, data, mobile and cloud services. For more information on C Spire UNIFI, go to www.cspire.com/unifi.