Channel partners choose CoreDial platform to supply customers with cloud-based unified communications services
BLUE BELL, Pa.–February 13, 2017–CoreDial, LLC, a leading SaaS platform provider enabling channel delivery of cloud communications, today announced that more than 600 partners have joined the company’s growing partner community. CoreDial channel partners leverage the company’s SwitchConnex SaaS platform and business model to provide Unified Communications as a Service (UCaaS) services to more than 20,000 businesses throughout the United States.
CoreDial’s commitment to empowering channel partner success in the UCaaS ecosystem led to 35 percent year-over-year growth in its partner community in 2016. This growth further demonstrates market demand for CoreDial’s platform and services, and strengthens the company’s leadership position in the UCaaS market.
“For more than a decade we’ve helped MSPs, VARs and IT Solution Providers provide high-quality, critically important UC and cloud communications services to their customers,” said Ken Lienemann, chief revenue officer at CoreDial. “Since our pivot to go exclusively through the channel back in 2009, we’ve accelerated our growth and that of our partners. Our SaaS platform and business model have proven disruptive, highly sustainable and extremely profitable for our partners and for CoreDial.”
As businesses continue to look to the cloud to solve their UC needs, CoreDial’s SwitchConnex platform places channel partners in prime position to address this growing market segment. CoreDial’s goal is to help its partners gain greater control of the customer relationship, deliver more value in the products and services they offer, keep their competition out, provide better service and support, and reduce customer churn. CoreDial enables partners to leverage a proven, reliable and scalable platform and quickly monetize the opportunity provided by a UCaaS offering, while realizing sustained long-term business growth.
CoreDial’s partners, such as PureEdge Technologies, have found a variety of benefits from being involved in its partner community. PureEdge Technologies was able to enter new markets it was previously unable to reach, allowing them to grow addressable markets and revenue opportunities. In fact, since adopting SwitchConnex, 70 percent of its customers have chosen hosted solutions over on-premise deployments, and they receive those services at a fraction of the original price.
“Before partnering with CoreDial, managing legacy on-premise equipment was a hassle and we didn’t have a viable solution to grow our services portfolio or our addressable market,” said Chris Casale, president of PureEdge Technologies. “The CoreDial SwitchConnex platform gives us a distinct advantage over the competition, allowing us greater control of our customer relationships along with the ability to customize our offerings to fit the unique needs of each customer. We are seeing sustained growth that we never thought would have been possible before.”
Additionally, CoreDial enables its partners to scale their services more easily and target any size company or industry, from small to mid-sized businesses, schools and retail outlets to small and mid-sized enterprises. Simplicity VoIP, for example, increased the number of seats it can service using CoreDial’s SwitchConnex platform, going from around 20-25 seats to nearly 200. The company has also moved towards wired services, and CoreDial makes it simple to add new services directly to its portfolio.
While CoreDial’s SwitchConnex platform and business model have proven successful at enabling partners’ success, those are not the only reasons for the rapid growth of its partner community.
“We go beyond simply differentiating partners from the competition with innovative, cloud-based solutions needed to scale their business and be successful,” said Colleen Schmidt, director of partner success at CoreDial. “From the creation of our Partner Success Program to our annual PartnerConnex all-partner conference, partner success is at our core. We also provide partners with key sales, marketing and technical education and resources that uniquely enable them to build a strong recurring revenue stream for long-term financial and business success.”
To learn more about CoreDial and its SwitchConnex SaaS platform, visit www.coredial.com.