Trevor Davis, Head of Products at CTI Group commented, “As businesses migrate to hosted telephony solutions they expect their Service Provider to supply all the business tools that they used with their premise-based PBX. Our latest multi-tenant version of Proteus® Enterprise allows Service Providers to enhance their hosted voice portfolio with the important call accounting function. Their business customers will then benefit from detailed call analysis enabling decisions to be made on capacity planning, productivity improvements, telephony fraud prevention and cost allocation within their business.”
CTI Group’s Proteus® Enterprise is a highly scalable solution that supports high volumes of tenants and millions of daily CDRs. By providing service providers with a means to tailor the solution to individual customer requirements, the service provider can ensure tenants are provided with the features and reports they require.
More at www.ctigroup.com