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Dialpad Expands Executive Bench to Keep Pace with Rapid Growth
1 Dec, 2016
Steve Love, Erik Lagerway, and Khaled Saffouri Join Dialpad as CFO, Vice President of Client Solutions and Vice President of Commercial Sales SAN FRANCISCO, Nov. 30, 2016 ‐
Dialpad today announced a major expansion of its executive bench, a move designed to support Dialpad’s aggressive growth strategy. Steve Love has been named the company’s first Chief Financial Officer, while Erik Lagerway has joined Dialpad as Vice President of Client Solutions, and Khaled Saffouri is the company’s Vice President of Commercial Sales. Dialpad experienced 451 percent growth over the three-year period from 2012 to 2015, and was recently
ranked 186th on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America. “Our rapid growth validates our vision that the desk phone is dead and that Dialpad is the pure-cloud solution that businesses need to make the migration to the cloud,” said Craig Walker, CEO of Dialpad. “With Marc Andreessen recently joining our board, A-list investors including A16Z, Google Ventures and Softbank, and now the deep experience and incredible skillsets of Steve, Erik, and Khaled, we have by far the best team to shift this broken industry to the cloud.” Steve Love has more than two decades of experience with high-growth global technology companies, including in the telecommunications space. Most recently, Love was the CFO for Mblox, the largest application-to-person texting provider, where he helped lead the company into profitability and a successful sale to Sweden’s CLX Communications. Prior to Mblox, Love was the CFO for Evolv, a capital management predictive analytics company that was acquired by Cornerstone OnDemand, an industry leader. Before Evolv, Love held senior and executive financial management positions with several public technology companies, including Informatica and Portal Software. Love began his career at EY. “The market opportunity for a pure-cloud approach to voice, video, messaging and conferencing that eliminates telecommunications hardware is unparalleled,” said Love. “Dialpad is already ranked number 186 of Deloitte’s 500 fastest growing companies, and we are charging into the market with amazing solutions, elite partnerships, including with Google and Salesforce, and premier resellers around the globe who are committed to helping companies connect with their employees and customers in unprecedented ways.” Erik Lagerway is a serial entrepreneur with 20 years of experience building real-time communications software companies. Before Dialpad, he was a Co-Founder and Chief Operating Officer at Hookflash, a VoIP softphone & SDK vendor. Prior to Hookflash, he was a Co-Founder and Principal of Gaboogie, an audio conferencing company. Before Gaboogie, Lagerway held senior and executive management positions with several companies, including Shift Networks Inc., Xten, CounterPath, and Vocalscape Communications. Lagerway was also the Founder and served as Chair of the W3C ORTC Community Group, and served as Co-Chair of the W3C WebRTC Working Group. Khaled Saffouri is a proven entrepreneur and sales executive known for building high-growth sales organizations. Prior to Dialpad, Saffouri spent 14 years at Rackspace. During his tenure there, he managed the largest sales quota and mastered the science of building a high-growth sales organization. For many years he managed the largest sales quota for the company and was frequently responsible for up to 50 percent of the company’s monthly revenue targets. When Saffouri joined Rackspace in 2001, the private company had 60 employees and just over $20 million in revenue. When he departed in 2015, the now public company had grown to just over 6,000 employees and $2 billion in revenue. Prior to Rackspace, Saffouri co-founded burlee.com, which he grew from two employees to 30 before it was purchased in 2001. For more information, visit
dialpad.com.
