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Kandy Revolutionizes Application Integration for Unified Communications (UC) Clients in Industry First

Kandy - GenbandDynamic integration eliminates custom development requirements, dramatically reducing cost and complexity

Orlando FL, March 27, 2017 – Kandy, the award-winning communications Platform as a Service (cPaaS), today announced that its Business Solutions Cloud is powering GENBAND’s Smart Office v 3.3, which has been nominated as a finalist for the Best of Enterprise Connect 2017 awards. The combination of these two technologies enables the seamless integration of unified communications with other business applications for the first time.

“One of the historical barriers to adoption for UC has been the cost and complexity of integration with existing business processes. When it happens, integrations are often limited to one vendor’s suite of communication apps,” said Brian Partridge, Research Vice President, 451 Research. “The latest version of GENBAND’s Smart Office addresses that challenge head on. The new offer promises customers the flexibility to create customized experiences while users can take advantage of cross-functional capabilities within a single application.”

The new Smart Office client changes the ROI for IT managers and offers users, especially those on mobile, a simple way to add communications into their workflow and leverage the cross-functional capabilities of their favorite business tools within a single application.

Service providers, enterprise resellers and administrators can dynamically integrate web-based business applications and launch them directly from the UC client, as well as tailor colors and appearance without additional software or development to create solutions that meet their customers’ brand requirements.

“Service providers and enterprise resellers can now create unique UC solutions for their customers to deliver high-value capabilities, including customizing the client to deliver on functionality and appearance requirements,” said Paul Pluschkell, GENBAND EVP of Strategy and Cloud Services and Kandy Co- Founder. “This offer further validates our commitment to the cloud and investment in client technology, and the value of being a complete solution provider.”

Key takeaways:

  • GENBAND’s industry-first interface allows service providers, enterprise resellers and enterprise administrators to deliver a consistent, customizable experience across desktop and mobile by leveraging GENBAND’s Omni web container technology and Kandy Business Solutions.
  • The solution enables service providers and enterprise resellers to easily design and deliver customized, differentiated offers that meet their end customers’ unique requirements and enable them to compete more effectively without waiting for native client customizations.
  • Smart Office facilitates employee workflows via the simplified integration of critical cloud business applications with business-class communications tools.

Smart Office 3.3 will be demonstrated in Booth # 315 at Enterprise Connect.

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