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Pavlov Media’s New Cloud-based Service Improves Network Efficiency at Student Housing and Multi-family Property Sites

CHAMPAIGN, Ill., July 12, 2012 /PRNewswire/ — Pavlov Media, one of the nation’s largest private providers of broadband services to student housing and multifamily real estate owners, today announced its new Pavlov Connect 3.0 platform has exceeded expectations by increasing user satisfaction as well as reducing call center volume. Pavlov Connect 3.0 is an integrated provisioning and billing platform for broadband and video service. The new platform has cut support inquiries by over 45% on upgraded sites.

“We designed the Pavlov Connect 3.0 platform to keep us miles ahead of the competition,” said Craig Sellars, President of Software Solutions for Pavlov Media.  “Pavlov Connect 3.0 sets the stage for our next generation product announcements.”

The Pavlov Connect 3.0 platform is deployed nationally at over 500 locations, comprising 90% of Pavlov Media’s property portfolio.

“This product builds upon almost two decades of experience in optimizing registration and user satisfaction in the MDU industry and is making life much easier for property managers because it moves more functionality into the cloud”, said Mark Scifres, CEO of Pavlov Media.  “Pavlov Connect 3.0 reinforces our mission to deliver simply exceptional connections nationwide.”

Pavlov Connect 3.0 Platform Highlights

  • End-user registration in less than two minutes.
  • Centralized Messaging / Rent Collection.
  • Centralized authentication allows roaming between sites.
  • Provides greatly enhanced IP management including IPv6 compatibility.
  • Improved bandwidth utilization.
  • Enhanced mobile device compatibility.

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