Enreach for Service Providers Announces CloudCTI Partnership
For simple, fast CRM/UC integration – and a pathway to smart CX analytics
News
2 min read
PCCW Global launches Restoration On Demand service
25 Aug, 2017
Restoring global undersea cable connectivity via online portal HKT (SEHK: 6823) – HONG KONG, August 24, 2017 - PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, has launched its Restoration On Demand service, an innovative Network-as-a-Service offering that enables its customers to rapidly re-route their connections to an alternate network path in the event of an undersea cable failure, thereby restoring their international connectivity at the click of a button. Globally, companies have become increasingly reliant on high-performance international fiber links to support business-critical applications. While submarine cables form an essential component of an international network, they are vulnerable to lengthy service outages in the event of a cable cut - putting both business revenue and reputation at risk. The PCCW Global Restoration On Demand service leverages the company’s Software Defined Network (SDN) capabilities to enhance network resilience and service performance in order to meet the needs of global enterprises. The service complements PCCW Global’s existing premium always-on protected International Private Lease Circuit (IPLC) service by offering customers a quick-to-deploy and cost-effective business continuity service alternative. Link setup, traffic restoration and billing are automatically activated, ensuring the customer's traffic is safely protected until the original fiber service is restored. Once the primary circuit has been repaired, the customer can elect when to revert to the original service. Customers can place orders directly via the PCCW Global Service Portal and the service is activated in minutes. The service is charged on a daily-usage basis. The service brings important key benefits to customers, including:
- A quick-to-deploy and cost-effective alternative for improved network reliability
- Improved business continuity protection
- Employee and end-user productivity protection
- Improved revenue earning protection
