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Podcast: Responding to partner’s requests, CoreDial acquires Voice4Net enhancing their product portfolio

Voice4Net LogoAlan Rihm, CEO of CoreDial speaks with Don Witt of the Channel Daily News, a TR publication, about the CoreDial acquisition of Voice4Net. Voice4Net provides an award winning Contact Center as a Service (CCaaS) business solution that is a perfect fit in the CoreDial product portfolio and cloud solutions. Alan indicated that the acquisition, in a large part, came about as the result of their partners providing feedback as to what their needs were for the future. CoreDial listened and took action.

Alan Rihm

Alan Rihm

Out of their effort to listen and respond to their partner’s needs, CoreDial completed the acquisition of Voice4Net. This acquisition delivers the following solutions to the CoreDial channel:

  • Contact Center Platform
  • Screen Pop Server
  • Interactive Voice Response
  • Event Broadcasting System
  • Dialing Solutions
  • IVR Survey System
  • Call Back in Queue
  • Professional Voice Recording

At CoreDial, they have one, central focus: Their Partners.

This focus encapsulates every inch of CoreDial’s internal culture, making them who they are today. It’s never been about CoreDial. It’s about their Partners.

CoreDial is a leading SaaS platform provider that empowers more than 800 channel partners to deliver cloud communications solutions to more than 23,000 SMBs with close to 300,000 seats in the U.S. CoreDial’s proven platform enables the channel to quickly and cost-effectively provide end users with high-quality reliable services such as UCaaS, CCaaS, hosted PBX, mobility, SIP trunking, and SD-WAN. The company’s success-focused business model provides self-service capabilities, a flexible branding strategy and long term, margin-rich, recurring revenue.

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