Domino’s is well-known for fast and trackable deliveries with their Pizza Tracker tool. To maintain data accuracy across multiple franchises and and high-volume delivery demands, Domino’s needed a way to integrate their communications systems with their delivery tracking data provided by PULSE™. Star2Star’s Professional Services team stepped in leveraging their unique, rapid development communications enablement platform, StarPaaS, to build an integration between StarSystem™ Hybrid and PULSE™. The integration enabled a serial data stream and more efficient inbound calling, including Caller ID for screen displays. When an order is placed over Domino’s IP phones, Star2Star’s system is able to provide PULSE™ with important caller information that enables better customer service and increased sales. Star2Star offers this unique benefit in addition to offering a complete suite of Unified Communications productivity features such as integrated voice, fax, chat, video, mobile, and line pooling that helps stores reduce costs.
“We are excited to unveil this integration between the StarSystem™ Hybrid and PULSE™ Franchise Office System,” said Michelle Accardi, President at Star2Star Communications. “With our unique rapid integration StarPaaS technology and our world class Professional Services team, we are able to quickly create unique mission-critical applications for our customers, allowing them to do business more efficiently and enhance their customers’ experiences.”
About Star2Star Communications
Founded in 2006 in Sarasota, Florida, Star2Star Communications empowers global business success with a Full Spectrum Communications Solution. With options ranging from Hosted to Hybrid, Star2Star offers unparalleled value, reliability, quality, and scalability. Star2Star unifies business communications including voice, video, fax, mobile, chat, and presence management.
Star2Star’s award-winning, patented Constellation™ Network overcomes the reliability and quality limitations of other communications technologies and enables companies to choose the deployment methodology that aligns best with their needs. For businesses who require high-quality voice, redundant networks for continuity, and ultra-reliable communications, Star2Star’s Hybrid architecture offers the highest guaranteed SLAs in the industry at an affordable price. Businesses with less complexity, who seek the best communications capabilities for their employees and customers, can consider Star2Star’s Hosted solution the optimal choice.
With a customer retention rate of 99.85%, Star2Star has been recognized by a multitude of leading analysts. In the past six years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 seven times. The company was also named by IHS as a Top 10 Hosted Business VoIP/UC Provider and has been in the Gartner Magic Quadrant for UCaaS, Worldwide for the last four years.