The report, UC as a Service (UCaaS) Scorecard: North America, identifies providers that currently lead the market and are best positioned to succeed in the long-term. Five criteria determine this ranking: installed base of seats, financial stability, market strategy, service development, and support options.
“We are honored to receive this ranking for the fourth year in a row,” said Michelle Accardi, President at Star2Star. “In an industry where consolidation is prevalent, we have maintained our growth strategy by delivering state-of-the-art technology and reliability for our partners and customers. This report demonstrates our commitment to continually elevating the solutions that we provide in this competitive marketplace.”
Star2Star received excellent marks across the board with notable, perfect scores in market strategy, service development, and support options. According to Diane Myers, Senior Director at IHS Markit, “Star2Star’s success in the mid-market with multi-locations, with a strong presence in the retail space, has contributed to its progress in the past year.” Additionally, the report notes Star2Star’s “growing interest from larger businesses and distributed enterprises.*”
Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Leading Cloud Communications Solution. Star2Star’s award-winning, patented Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. The company has one of the highest long-term customer retention rates in the industry at 99.85% and has been recently recognized by numerous leading analysts.
In the past six years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 six times. The company was also named by Infonetics as a Top 10 Hosted Business VoIP/UC Provider, as well as in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.
Star2Star Communications solutions are sold globally through a diversified network of partners that includes distributors, master agents, managed service providers and certified installing dealers. Star2Star systems are used by hundreds of thousands of business users, including many large national chains with multi-location footprints.
*Information based on IHS Markit, Technology Group, UC as a Service (UCaaS) Scorecard: North America, 4 May 2017. Information is not an endorsement of Star2Star Communications. Any reliance on these results is at the third party’s own risk. Visit www.technology.ihs.com for more details.