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Star2Star's Hybrid Architecture Honored For Innovation And Leadership Improving The Customer Experience For 4 Years In A Row

12 Jan, 2018
January 9, 2018 - Sarasota FL - Star2Star Communications, provider of the World's Most Complete Cloud Communications Solution with options ranging from Hosted to Hybrid, announced today that their innovative Hybrid Architecture has been recognized with the 2017 TMC Labs Innovation Award from CUSTOMER Magazine. This marks their fourth consecutive year receiving the Innovation Award. TMC Labs' Innovation Award honors the latest technology products that demonstrate innovation and unique features, and only companies who demonstrate ground-breaking contributions to the communications industry receive this distinction. "Elevating the customer experience is always a foremost thought when we enhance our solutions," said Michelle Accardi, Group President and Chief Revenue Officer of Star2Star and Blueface. "Star2Star was founded on innovative technology that revolutionized how our customers communicate by combining the best of on-premise and cloud-based solutions. As we have grown, we have improved upon our original technology and have added more products that boost productivity like our fully hosted solution, StarSystemTM Hosted, and our StarPaaS integration platform." Rich Tehrani, CEO, TMC, added his congratulatory comments: "Congratulations to Star2Star for being granted a 2017 CUSTOMER Magazine TMC Labs Innovation Award. Their Hybrid Architecture has been selected for demonstrating innovation, superior quality, and unique features which have had a positive impact on customer-related technologies."

About Star2Star Communications

Founded in 2006 in Sarasota, Florida, Star2Star Communications empowers global business success with a Full Spectrum Communications Solution. With options ranging from Hosted to Hybrid, Star2Star offers unparalleled value, reliability, quality, and scalability. Star2Star unifies business communications including voice, video, fax, mobile, chat, and presence management. Star2Star's award-winning, patented Constellation™ Network overcomes the reliability and quality limitations of other communications technologies and enables companies to choose the deployment methodology that aligns best with their needs. For businesses who require high-quality voice, redundant networks for continuity, and ultra-reliable communications, Star2Star's Hybrid architecture offers the highest guaranteed SLAs in the industry at an affordable price. Businesses with less complexity, who seek the best communications capabilities for their employees and customers, can consider Star2Star's Hosted solution the optimal choice. With a customer retention rate of 99.85%, Star2Star has been recognized by a multitude of leading analysts. In the past six years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 seven times. The company was also named by IHS as a Top 10 Hosted Business VoIP/UC Provider and has been in the Gartner Magic Quadrant for UCaaS, Worldwide for the last four years. Star2Star were advised by Pepper Hamilton LLP (Philadelphia), Grant Thornton (Atlanta) and Spurrier Capital (New York).
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