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Sweetser Telephone Company Deploys GENBAND Network Transformation Solution to Offer Customers Advanced Communications Services

Industry-leading solution allows one of country’s oldest family-owned telephone companies to improve residential and business offerings and realize dramatic power savings

Plano, Texas – May 25, 2017GENBAND, a leading provider of real time communications software solutions, today announced that Sweetser Telephone Company, a family-owned company since 1903, has deployed its C15 Call Controller, a key component of GENBAND’s market-leading Network Transformation solution. The C15 Call Controller provides rural service providers such as Sweetser Telephone Company the ability to seamlessly bridge from legacy equipment to a best-in-class Internet-Protocol (IP)-based platform, enabling a new communications services environment.  With the C15, service providers significantly enhance their communications networks and can provide their customers with both legacy services and an array of new, revenue generating IP voice and multimedia features.

“By leveraging GENBAND’s world-class network transformation solution we were able significantly upgrade our communications network with the latest in IP-based technology,” said Dave Fox, Assistant Manager, Sweetser Telephone. “Not only were we able to reduce our power consumption considerably, but we can now offer our residential customers new communications services and our business customers SIP (Session Initiation Protocol) Centrex lines, which provides a feature-rich offering directly from the C15 platform.”

Fox added, “This also allows us to evolve with ease and speed via SIP Trunking to GENBAND’s Kandy cloud. One of the best things about the upgrade was there was no disruption to our customers – it was seamless.”

“Sweetser Telephone Company has been providing outstanding, dependable telecommunications services to their customers for well over a century – so we are delighted they have selected our C15 solution to migrate to a new generation of communications technology,” said John Ryan, Senior Vice President of the Americas Sales for GENBAND. “The C15 is an ideal solution for rural providers such as Sweetser who are looking to upgrade their legacy communications networks at a pace that makes sense for them, both from an operational and cost perspective.”

Key Takeaways:

  • Sweetser Telephone Company is leveraging GENBAND’s C15 Call Controller solution, which is a key part of GENBAND’s market-leading Network Transformation portfolio, to transition its legacy telecommunications network to IP-based technology.
  • Sweetser is now able to offer its residential customers advanced communications services and its business customers the latest in business communications services including SIP lines.
  • GENBAND’s Network Transformation solutions allows rural service providers such as Sweetser the ability to consolidate and modernize infrastructure and eliminate inefficiencies, while providing IP services that help them accelerate time-to-market, while dramatically reducing recurring power, and HVAC costs.
  • GENBAND’s Global Services organization assisted in the delivery of the project.

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