Evolve IP Launch New Training Hub To Empower Reseller Knowledge
The ‘ucSKILLS’ digital adoption platform offers valuable tools
News
1 min read
Telesphere‘s Indirect Channel Program Experiencing Record-Breaking Growth Due to Automation and Channel Support Alignment
30 Sep, 2014
Telesphere, the nation’s leading provider of fully hosted VoIP and unified cloud communications services for businesses, has ramped up its Channel Program over the past six months at a rate that is unequaled at any other time in the company’s history, with over 340% growth in the channel from 2012 to date. Most recently, new master agents that have joined Telesphere’s Indirect Channel Program in the past several months include
TBI,
X4 Solutions,
Advoda,
Global Communications Group,
LAM Technology, among many others. Telesphere’s advanced communications portfolio of cloud-based solutions offers businesses the latest voice, video, data, mobility and collaboration features of large enterprise systems without the costly investment of on-site equipment. According to Skyler Stewart, Telesphere’s Director of Indirect Channel Sales, “Our strategic plan places a strong emphasis on growth within the Channel Partner program. Our proprietary agent portal ChannelSphere has added exciting new tools that simplify the process of selling Telesphere’s UC solutions and services. This, combined with delivering unparalleled service tools, our nationwide IP MPLS network, robust support from an outstanding, dedicated channel team, and a customer satisfaction rate that is second to none in the industry — at a monthly churn rate that’s less than one-half of one percent – which is especially meaningful to our partners who are paid for the entire tenure of the customer’s lifetime. All of these factors have driven Telesphere’s rapid growth nationwide.” According to Telesphere Chief Technology Officer Sanjay Srinivasan, “Telesphere clearly holds a visionary role in the industry. Our company’s strong technical and operational expertise has consistently earned it excellent reviews from partners and customers. Our reputation in the industry and customer loyalty has validated that Telesphere continues to make gains in today’s ever-expanding UC market.” As for how Telesphere works with their indirect channel partners, Amy Gerber, Vice President of Tel-Afinity, who recently completed an installation with a multi-location, multi-state auto repair company with Telesphere as the primary carrier, stated that, “Telesphere is honest, open in its communication and respectful of its channel partners. They value us; they provide great tools and are a great carrier partner who is responsive to our needs. We now have a great resource and partner with Telesphere.”
