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Yealink Partners with Telchemy to Provide Integrated VoIP Performance Monitoring for Businesses

Yealink IP phones certified for deployment with Telchemy’s VoIP performance management software

yealink - TelchemyXiamen, China and Duluth, GA USA – March 14, 2016 – Yealink, the global leading UC terminal solution provider, and Telchemy Incorporated, the leading provider of real-time analytics software for Data, Voice and Video service quality management, announced today that Yealink’s full series of IP phone arrays have been tested and approved for interoperability and deployment with Telchemy’s award-winning SQmediator® performance management application.

The combination of Yealink IP desktop phones and SQmediator provides a scalable business UC solution that delivers high definition VoIP calls with integrated voice quality monitoring in every handset, and enables network managers to track, analyze and troubleshoot the performance of every call.

“We were pleased to certify that Yealink’s range of IP phones interoperate with Telchemy’s SQmediator,” said Dr. Alan Clark, Telchemy CEO. “As authors of both the IETF RFC 6035 and RFC 3611 standards for IP phone based QoE reporting used by SQmediator, we are in a unique position to verify the correctness of implementation of these key protocols.”

Telchemy’s SQmediator is an advanced multi-user VoIP performance management application that collects, correlates, analyzes, and displays call quality reports received from a wide range of Yealink endpoints. It provides interactive per-location and per-customer dashboards, configurable thresholds for a wide range of service quality metrics, and real-time alerts delivered via the product’s intuitive web-based GUI, email, SNMP traps and web services API.

“We are very happy about the successful interoperability results,” said Yealink Vice President Stone Lu. “Telchemy’s SQmediator is one of the best platforms in the market,” he added. “By fully playing the functions of Yealink phones and Telchemy’s SQmediator, the partnership will bring easier and more advanced phone system management for our mutual customers, such as service providers and carriers, as well as benefits and added values for business end users.”

Yealink’s supported phone arrays include:

  • CP860, the “Diamond Clear” audio conference solution for small and medium-sized meeting rooms;
  • The ultra-elegant T4 series of desktop phones with a graceful design and rich features, including the SIP-T40P, SIP-T41P, SIP-T42G, SIP-T46G and SIP-T48G;
  • The business-grade T2 series of entry-level desktop phones with robust performance and cost-efficiency, including the SIP-T19P E2, SIP-T21P E2, SIP-T23G, SIP-T27P and SIP-T29G.

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