How 2021 Changed the Cloud Communications Market 

Download this free ebook – full of 2021’s original research – on how the cloud communications market reacted to 2020, how it shifted, and what’s to come.

Here’s How the
Cloud Communications Market Has Changed

Download this free ebook to access unique research into how the cloud communications market has reacted to the COVID-19 crisis and shifted gears to meet new customer demand.

Get details on 2020 v. 2021:

  • How Sales Processes Changed
  • How Provider Portfolios Changed
  • The Role of Microsoft Teams
  • What’s New in Customer Engagement
  • What Are the Core Platforms?
  • Predictions for 2022-2023

First-of-Its-Kind Research Into How Service Providers Are Reacting

Our 2019-2020 research last year provided insight into what service providers were thinking as the pandemic caused an immediate, sudden, strategic shift. This year, we’ve seen service providers successfully stick and move as the global crisis affected their businesses. This original 2021 research ebook highlights the never-before-seen details on how they evolved.

This unique set of data gathered from global cloud communications leaders demonstrates how the industry is adapting and growing in certain ways and provides a holistic view of what’s to come.


You won’t get cloud comm insight like this anywhere else.

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