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Dean One launches the UCC service Cisco Webex for business users
15 Jan, 2021
Existing Horizon solution expanded with all-in-one Unified Communications & Collaboration (UCC) from Cisco Webex
- Dean One has expanded its Horizon business telephony service with the all-in-one Unified Communications & Collaboration (UCC) from Cisco Webex. Cisco Webex is fully integrated with the existing Horizon telephony solution. The result is the most complete UCC solution for the business user who always wants to communicate and collaborate in the most efficient way, from any location, always and from any device. Dean One - the fast-growing telecom and internet provider for the business market and part of Gamma Communications - is one of the first parties in the Netherlands to make the Cisco Webex UCC platform available via the reseller channel for use by small and medium-sized companies. By adding Cisco Webex, Horizon provides a single, secure environment to easily connect and get things done together. Wherever you are, whenever you want and whatever device you have available. Via the app or in the browser, and fully integrated with the existing telephony solution. The solution is very easy to use due to its intuitive interface. The integration with the Horizon telephony solution of the customer goes without complicated links. User management and reachability settings are handled through the user-friendly portal. The solution is also reliable and safe. The service is managed from Dean One's own network and delivered from its own data centers (4x redundant). This makes companies invulnerable in emergencies with their own installations. The connections, data storage and communication comply with the latest security standards, such as end-2-end encryption of both video and audio traffic. “Covid-19 has greatly accelerated the adoption of online working. However, there has been a proliferation of loose video conferencing and file sharing solutions. Companies are now ready to take the next step: communicate and collaborate on a single platform in which all communication channels, such as e-mail, fixed and mobile telephony, video and chat, are integrated, preferably with their existing telephony solution. Suppliers are now being asked to support organizations that have suddenly become highly decentralized. We are therefore very enthusiastic about the expansion of our solutions with Cisco Webex. Cisco Webex is at the forefront of innovation and proven technology reliability. Because all communication (presence, business calling, chatting, video calling, meeting, sharing information) is possible anywhere, anytime and on any device, the productivity and job satisfaction of the users increase significantly. ” That says Gerben Wijbenga, CEO Gamma Communications Benelux. In fact, the solution is suitable for any business, small or large. Recent research by the Cavell Group shows that UCC is particularly suitable for companies with a clear need to improve business processes and the customer experience. “The Cavell Group research shows that in the Benelux, the adoption of teleworking is highest in the 50 to 250 employee category. This is where the greatest opportunities lie for resellers and business partners. The market will continue to grow rapidly in the coming years. Together with our partners, we are excellently positioned to play an important role in this, ”says Wijbenga. Martin van Dijk, Product Manager at Dean One: “We use the 'one-license-fits-all' principle. This means that the user does not need to purchase additional licenses to use the Webex app. The out-of-the-box integration with their telephony solution is of great value to the customer. As a result, our partners are able to deepen and strengthen their customer relationship even further.” More at
https://deanone.nl/.
