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Mitel Tunes Into the Voice of the Customer at 2012 Business Partner Conference

June 13, 2012
Mitel Tunes Into the Voice of the Customer at 2012 Business Partner Conference
Focus is on Customer Collaboration at Sold Out Event

OTTAWA, June 13, 2012 (GLOBE NEWSWIRE) — Mitel (MITL), a leading provider of Unified Communications and Collaboration (UCC) software solutions, will host the 2012 Mitel Business Partner Conference (BPC) June 19-21 at the Manchester Grand Hyatt in San Diego, California. The flagship Americas partner event will welcome more than 1200 attendees including channel partners, strategic partners, customers, consultants, systems integrators, communications professionals, and alliance technology partners for an intense and open discussion on future direction for both the company and the industry.
This year’s conference theme, Voice of the Customer, reflects Mitel’s commitment to encouraging and embracing customer feedback as a critical part of its corporate culture and the development of future products, services, support and partnering plans. At BPC 2012, Mitel will officially introduce its Voice of the Customer program with the launch of a next generation collaboration solution designed in response to customer demand, and will also share new Gartner research on the experience and expectations of Mitel customers.
“Mitel business customers and channel partners give us access to the best market research available and at BPC 2012, our goal is to listen and learn from the conversation as much as we lead it,” said Stephen Beamish, Mitel vice president of Marketing and Business Development. “Through the Voice of the Customer, we are committed to ensuring that their requirements are embedded into Mitel’s DNA, and that it helps form the core of our solutions development going forward.”
Highlights of the interactive conference agenda include updates from Mitel’s senior management team on business strategy and technology roadmaps, and a keynote by Mitel’s strategic partner – VMware. The conference will feature a series of topical breakout sessions, hosted by HP and OAISYS, and a full range of sales and technical tutorials and demos at the Mitel Solutions Expo. The event also includes a spectacular partner appreciation event aboard the USS Midway, sponsored by OAISYS. Click here for a complete list of BPC sponsors and exhibitors.
Mitel will introduce several new features at BPC 2012 that are designed to broaden and extend the conversation among its communities of interest, including:

  • live streaming of general sessions from BPC to expand available reach. Details on how to register for the sold out event are at; and
  • Mitel Communities, a new social network hub that facilitates networking among BPC 2012 attendees, during and after the event.

For more information visit, and for live updates follow us on Twitter @Mitel #mitelbpc.

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