The Cloud Communications Alliance continued its efforts to ensure that competitive providers of unified communications services are not unfairly disadvantaged by the roll out of the SHAKEN/STIR call authentication framework and related efforts to curb unlawful robocalls. The CCA filed comments calling on the FCC to encourage industry to develop standards and protocols that will enable voice providers serving enterprise customers to obtain the highest level of verification for outbound calls. To help ensure that CCA’s customers’ legitimate calls are not inadvertently blocked, the CCA also urged the FCC to require carriers that block calls to implement an transparent process to quickly unblock legitimate calls.
For CCA Members- Details of the filing can be found in the CCA Members Portal Document Resources (2020 US Call blocking reply comments to FCC 02-28-29) or by clicking the button below:
Members Link to Filing
If you are not yet a CCA Member, please feel free to request a copy of the filing by contacting us at any time.
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