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Digium Introduces Switchvox Cloud – Hosted Unified Communications Solution

Written by Doug | Mar 5, 2013 5:00:00 AM
Award-winning VoIP Phone System Provides Best Value for Hosted UC; Switchvox Now Available Anywhere – Cloud, On-site, Mobile HUNTSVILLE, AL, March 5, 2013Digium®, Inc., the Asterisk® Company, announced it is now offering Switchvox Cloud, a hosted version of the company’s award-winning Switchvox phone system for small and medium-sized business (SMB) customers who want enterprise-class features at a price they can afford. Switchvox Cloud provides the same Unified Communications (UC) features, reliability and flexibility of the Switchvox premises system, but with the benefits of a hosted offering. Digium offers the Switchvox Cloud service in a private cloud environment with a month-to-month, no obligation payment plan, helping businesses manage their budgets by avoiding costly capital expenditures, while providing a maintenance-free business phone system. “We have previously recognized Digium’s Switchvox premises-based solution as a complete UC platform for SMBs, providing the best value for their business phone system,” said Robert Arnold, senior industry analyst, Frost & Sullivan. “We’re pleased to see Digium now offer solutions with that same feature-rich system in the cloud, providing a compelling option for SMBs who want robust features, for a low monthly price. Customers will be able to stay connected and communicate from anywhere - in the cloud, whether users are on a mobile device, on-site, teleworking or at a remote/branch location.” In addition to high-quality VoIP phone service for all employees, Switchvox Cloud comes with unlimited local and long distance minutes, local DID, unlimited extension-to-extension dialing, and HD Voice. Customers have access to all UC features for the same monthly price, per user, including mobile integration with fixed mobile convergence (FMC), voicemail, chat, presence, call queues, advanced IVRs, personal conferencing for every user, personal call rules, monitoring, reporting, on-demand recording, integration with Salesforce.comand SugarCRM, and more. Unlike other hosted VoIP solutions, all UC features are included, with no additional licensing fees or add-on charges. “Adding Switchvox Cloud to the portfolio of Digium solutions is just another way Digium is continuing to offer the best value for our SMB customers and our channel partners who service them,” said Danny Windham, CEO of Digium. “Today, businesses have to support a distributed workforce and are in need of solutions like Switchvox that help seamlessly connect their main office with mobile workers and remote branch offices, all with the same user interface. This solution allows us to deliver the benefits of Switchvox to customers in the manner that best fits their business needs - in the cloud or on-site.” “Digium’s Switchvox solutions provide flexibility not found in other offerings and easily allow customers to have a consistent user experience with their phone system. They might start with a Switchvox Cloud phone system, and as their business grows and needs change, they can easily transition to an on-site Switchvox system,” said David Johnson, co-owner of The Fulcrum Group, and a Digium Select Partner. “In addition, companies can quickly and easily turn up new offices and connect their distributed workforce using a hybrid cloud/premises system. By peering a Switchvox premises system to a Switchvox Cloud instance, all users in the company, no matter where they’re located can share a common user experience across their phone system.” Switchvox Cloud is available today in the lower 48 United States. Pricing is based on a per user, per month rate. Multiple contract terms are available: ·        $29/user per month with a 3-year contract ·        $31/user per month with a 2-year contract ·        $33/user per month with a 1-year contract ·        $35/user per month with a month-to-month, no obligation, contract For more information on Switchvox Cloud, visit: digium.com/switchvoxcloud To find a reseller or distributor near you, visit: www.digium.com/en/wheretobuy If you are interested in becoming a Digium Partner, visit: digium.com/ucpartner