---
title: Inference Solutions Earns Second Consecutive INTERNET TELEPHONY Product of the Year Award
description: SAN FRANCISCO, CA – (March 10, 2020) – Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, ann
---

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# [Inference Solutions Earns Second Consecutive INTERNET TELEPHONY Product of the Year Award](https://www.cloudcommunications.com/news/inference-solutions-earns-second-consecutive-internet-telephony-product-of-the-year-award)

 Written by [Amy Ralls](https://www.cloudcommunications.com/news/author/amy) | Mar 10, 2020 4:00:00 AM

SAN FRANCISCO, CA – (March 10, 2020) –  [Inference Solutions](https://www.inferencesolutions.com/), a global provider of  [Intelligent Virtual Agents](https://www.inferencesolutions.com/) (IVAs) for sales and service organizations, announced today that  [TMC](http://www.tmcnet.com/), a global, integrated media company, has named Inference Studio a 2020 INTERNET TELEPHONY Product of the Year. Inference  [Studio](https://www.inferencesolutions.com/design-with-studio-detail), which also received this award in 2019, is a gateway to building self-service applications that leverage the most advanced conversational AI technologies from Google, IBM and others. The vendor-agnostic platform allows Inference's telco partners, and their end-customers, to choose the best solution available, with the flexibility to change speech engines at any time. Additionally, because the platform is code-free and includes a library of pre-built applications, users can deploy IVAs in hours rather than days or months. “Earning this award for a second year in a row further validates our strategy of developing a platform that enables telecommunications carriers, and the software providers that serve them, to easily package and resell  [Intelligent Virtual Agents](https://www.inferencesolutions.com/),” said Inference Solutions CEO Callan Schebella. “Studio helps our partners add value to their services, while enabling businesses of all sizes to provide the conversational self-service experiences that their customers now expect." The winners of the 2020 INTERNET TELEPHONY Product of the Year will be featured in  *INTERNET TELEPHONY* magazine online and on TMCnet. “I am honored to recognize Inference Solutions with a 2020 Product of the Year Award for its commitment to excellence and innovation,” said  [Rich Tehrani](http://blog.tmcnet.com/blog/rich-tehrani), CEO, TMC. “In the opinion of our judges and editorial team, Inference Studio has proven to be among the best communications and technology solutions available on the market. I look forward to continued leadership from Inference Solutions.” For more information, visit  [Inferencesolutions.com](https://www.inferencesolutions.com/).

[View full post](https://www.cloudcommunications.com/news/inference-solutions-earns-second-consecutive-internet-telephony-product-of-the-year-award)

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