---
title: TPx Communications Receives 2019 Contact Center Technology Award from CUSTOMER Magazine
description: LOS ANGELES, CA - October 8, 2019 - TPx Communications, the premier managed services provider, announced today that TMC, a global, integrated media company
---

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# [TPx Communications Receives 2019 Contact Center Technology Award from CUSTOMER Magazine](https://www.cloudcommunications.com/news/tpx-communications-receives-2019-contact-center-technology-award-from-customer-magazine)

 Written by [Amy Ralls](https://www.cloudcommunications.com/news/author/amy) | Oct 11, 2019 4:00:00 AM

LOS ANGELES, CA - October 8, 2019 - [TPx Communications](https://www.tpx.com/), the premier managed services provider, announced today that  [TMC](http://www.tmcnet.com/), a global, integrated media company, has named UCx Contact Center as a 2019 Contact Center Technology Award winner by  [CUSTOMER magazine](http://customer.tmcnet.com/) *.* “Congratulations to TPx Communications for being awarded a 2019 CUSTOMER Magazine Contact Center Technology Award. UCx Contact Center has been selected for demonstrating innovation, quality and unique features, which have had a positive impact on the customer experience,” said  [Rich Tehrani](http://blog.tmcnet.com/blog/rich-tehrani/), CEO, TMC *. “*We’re pleased to recognize their achievement *.”* Released in March 2019,  [UCx Contact Center](https://www.tpx.com/tpx-launches-contact-center-solution/) is an all-inclusive, cloud-based contact center solution that delivers a seamless experience for both call center agents and their customers. UCx Contact Center builds upon the core functionality of a call center to include advanced features — all in a single package that’s backed by TPx’s industry-leading commitment to service quality. UCx Contact Center delivers a full range of advanced features in one all-inclusive package, including:

- Voice Service
- Web Portal Interface
- Customizable Call Routing
- Audio Call Backs
- Supervisor Dashboard
- Dynamic Reporting
- Call Monitoring
- Call Recording
- Outbound Dialing
- *Wrap-up and Idle Codes*

 “We’re honored that our new UCx Contact Center was recognized with the 2019 Contact Center Technology Award,” said David Zahn, Senior Vice President Marketing at TPx. “Our team has created a comprehensive and flexible cloud-based contact center solution with the advanced features businesses need and it integrates with our UCx services enabling hybrid UCaaS/CCaaS solutions ideal for the mid-market — all in one simple bundle and at one reasonable price.” This 14th-annual Contact Center Technology Award honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries. More at  [www.tpx.com](http://www.tpx.com/), [www.customer.tmcnet.com](http://www.customer.tmcnet.com/) and [www.tmcnet.com](http://www.tmcnet.com/).

[View full post](https://www.cloudcommunications.com/news/tpx-communications-receives-2019-contact-center-technology-award-from-customer-magazine)

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