“The enterprises need a more customized solution,” says Sullivan. Last week, Patrick Sullivan, COO, 2600HZ made a presentation at the Cloud Communications Alliance on CPaaS and the impact on service providers. In this podcast, Sullivan gives us a sample of his presentation. Sullivan argues that offering a non-customized solution will likely fail to meet contemporary enterprise needs and demands. “The enterprise doesn’t just need a phone system, what they need is a whole suite of communications (including) messaging, SMS…”. According to Sullivan, partners need to offer PBX functionality plus a whole solution for the balance of communications occurring by other means. “Selling a solution,” says Sullivan verse the old school method of selling a system, is the say forward. Sullivan also reports that the CCA conference offers “best practices” information that is hard to find from other sources or events. Sullivan notes that the collaboration between services providers, at the CCA, is leading to stronger and better industry.

Visit www.2600hz.com

 

About Us

The Cloud Communications Alliance is a peer association dedicated to the growth of industry. We provide the forum industry leaders need to discuss key topics and advance their mutual or individual goals.

US +1-561-232-3891

US +1-888-752-0442

EU +31-208-08-1206

131 NW 1st Avenue

Delray Beach, FL, USA 33444

We are using cookies on our website

Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.