Opportunities for Channel Partners and MSPs
“Buying household staples used to be so simple,” says Bob Norberg, CMO Cloud Age Solutions. “You were able to go out and buy, for example, laundry detergent. Your decisions were simple. The most complex it would get was which brand. Now, there are so many different packages, scents, that can take forever to make a decision.” According to Norberg technology follows the same pattern. “Technology is starting to become the same way, there are so many options and the availability of new options is so rapid, decision making is slowed and more complex. It is also easy to be paralyzed, worried you are making the wrong decision.” In this podcast Norberg outlines his thinking on how MSPs can achieve MRR by helping their customers cope with change and choice. Norberg believes that Agents, resellers, and MSPs are starting to build offerings and programs that give them more of a personal touch with their customers. Norberg outlines the Cloud Age Solutions SaaS platform called gpxcloud. gpxclouid is a cloud native platform for channel partners and MSPs to offer their customers visibility into and ongoing management of their telecom services.