Recorded live at the Cloud Connections event in Delray Beach, Doug Green, Publisher of Technology Reseller News, spoke with Darin Gull of C3 Complete about the growing importance of compliance, cyber resilience, and partner-centric security services in today’s cloud and UCaaS ecosystem.
Gull describes C3 Complete as an “anything IT” company with a clear mission: to complete a partner’s portfolio without ever competing with it. Working exclusively through channel partners, C3 Complete focuses on filling gaps—particularly in security and compliance—while preserving partner ownership of the customer relationship. “We’re here to complete, but never compete,” Gull explains, emphasizing the company’s commitment to protecting partner equity.
A central theme of the conversation is compliance, which Gull frames less as a punitive obligation and more as an education and awareness challenge. C3 Complete leads with what it calls cyber resilience—helping organizations understand what they are required to do, why it matters, and how to consistently track and maintain compliance over time. “Most compliance failures aren’t bad actors trying to break rules,” Gull notes. “It’s usually a lack of awareness.”
C3 Complete’s approach begins with deep listening and discovery. By understanding a client’s operational realities and pain points, the company’s subject-matter experts—guided by its security leadership—identify shortfalls, improve efficiency, and develop clear, actionable roadmaps to move customers from their current state to their desired level of compliance and security maturity.
Gull also reflects on the relevance of the Cloud Communications Alliance community, noting that many of the challenges facing today’s UCaaS and cloud providers—particularly around security, governance, and AI—mirror those seen in earlier phases of the industry, albeit at greater scale and complexity. As AI adoption accelerates, he sees compliance and governance as unresolved but critical questions that service providers must address proactively.
Looking ahead to 2026, C3 Complete plans to expand its partner ecosystem, deepen its security offerings, and continue delivering what Gull calls “white-glove service without the insane price.” For MSPs and service providers lacking a full security stack, C3 Complete positions itself as a trusted extension of their business—stepping in when needed, then stepping back to ensure partners retain the customer relationship.
More information about C3 Complete is available at https://c3-complete.com/.