At the Crexendo UGM, Jon Brinton, Chief Revenue Officer at Crexendo, joined Doug Green, Publisher of Technology Reseller News, for an in-depth conversation about the company’s expanding ecosystem, its partner-driven growth, and the innovations shaping the NetSapiens platform.
The annual Crexendo User Group Meeting (UGM) has become one of the most anticipated gatherings in the communications industry — and this year set new records, with over 570 registered attendees and 66 sponsors. “It just keeps getting bigger and better,” said Brinton. “Our community is highly engaged and excited about what’s next for the NetSapiens platform.”
Held at the iconic Fontainebleau Resort in Miami Beach, the event combined historical elegance with a modern focus on AI, customer value, and partner profitability. Crexendo sessions featured topics such as business valuation, AI-driven applications, and building company equity, reflecting the company’s commitment to providing immediate, actionable solutions rather than distant roadmaps.
“We’re focused on what partners can deploy now — within 30 days,” Brinton explained. “Our goal is to deliver AI applications and customer insights that add measurable value and drive higher average revenue per user. This isn’t theoretical. It’s about being market-ready today.”
Brinton also highlighted Crexendo’s evolving AI strategy, including integrations that leverage vCons to make conversational data actionable. “We’re seeing AI as a force for customer value — not just for network management,” he said. “It’s about helping service providers differentiate, add intelligence to their offers, and improve outcomes for their customers.”
The UGM showcased a thriving partner ecosystem, where collaboration and community remain central. “Our success is tied to our partners’ success,” Brinton noted. “They’re growing at double the rate of the market. This event is about equipping them with the tools, partnerships, and insights to keep that momentum going.”
To learn more about Crexendo and the NetSapiens platform, visit www.crexendo.com or www.netsapiens.com.