“We focused on building a platform that would help remove friction out of helping the channel provide cloud communications provide UCC services for the customer,” says Alan Rihm, Chief Executive Office of CoreDial. In this podcast Rihm discusses how the company has thrived through the early days of hosted services through an era of digital transformation. Rihm discusses the company’s support for core smaller enterprise and small business market while continuing to build solutions for larger users too. Rihm talks about CoreDial’s investment in ruggedizing its infrastructure and initiatives to “add nines” to reliability. CoreDial now offers a CCaaS (contact center as a service), which Rihm sees as broadening the conversation the channel has with the market. We also learn about the company’s news and initiatives.
Visit www.coredial.com
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