By Doug Green
“The telecom industry is really in a state of need to migrate and evolve into a new state,” says Joe Dechant, Vice President of Product Transformation at TNS.
In this Technology Reseller News podcast, Doug Green speaks with Dechant about why communications service providers are rethinking voice infrastructure as legacy switching environments age, maintenance costs rise and specialized telecom expertise becomes harder to find.
“Voice is still mission critical,” Dechant notes, and that means modernization has to happen without disruption. CSPs are under pressure to support modern services such as UCaaS and CCaaS, but they also need to protect the reliability customers expect from core voice services.
Dechant discusses how TNS Voice Transit and Hosted Cloud Connect give providers a managed path away from aging infrastructure, helping them simplify operations, reduce complexity and move toward more flexible, cloud-based architectures.
The conversation is not just about replacing old switches. It is about giving CSPs a foundation for trusted, secure and scalable communications.