In this special podcast for the Cloud Communications Alliance (CCA) and Technology Reseller News, Doug Green speaks with Jeff Pulver of the vCon Foundation about the accelerating momentum behind vCon technology and why it will play a defining role in the next era of cloud and AI-powered communications. The conversation was recorded in advance of Cloud Connections 2026, where Pulver will be a featured speaker.
Pulver, a long-time pioneer in internet communications and standards development, explains that vCon—short for virtualized conversation—is fundamentally a new way to capture, secure, and analyze conversations across voice, video, messaging, email, and other communication modes. Often described as “a PDF for conversations,” vCon provides a tamper-resistant, optionally encrypted container that preserves not only the dialogue itself, but also participants, attachments, metadata, purpose, consent, and AI-generated analysis. The result, Pulver says, is something businesses have never truly had before: truth and memory for every conversation.
Why vCons matter now, Pulver explains, comes down to AI. Large language models were trained early on using open standards, including IETF specifications. Because vCon is emerging as an IETF standard, AI systems already “understand” its structure. This dramatically reduces ambiguity and hallucination when conversational history is analyzed at scale. Instead of constantly retraining AI to interpret proprietary formats, organizations can rely on a standardized conversational container that delivers consistent, reliable results across platforms.
Pulver believes this shift creates an opportunity as significant as the rise of cloud communications itself. As AI and communications converge, new services, new revenue streams, and entirely new business models become possible. From “smart” SIP trunks and AI-enhanced collaboration tools to enterprise-wide conversational recall, vCons enable organizations of any size—from solopreneurs to global enterprises—to operate with greater efficiency, compliance, and intelligence. “The people who lose out,” Pulver notes, “are the ones who don’t embrace AI.”
Looking ahead, Pulver predicts that 2026 will be the year of the vCon, as the ecosystem matures and channel partners, service providers, and enterprises begin turning virtualized conversations into real-world value. For members of the CCA community, he sees vCon as a practical, accessible way to add intelligence, differentiation, and new revenue to existing cloud communications offerings.
To learn more about Jeff Pulver’s work and the vCon Foundation, visit https://www.pulver.com/vconfoundation.