CCA Members In The News

Sinch launches comprehensive collaboration experience with Webex by Cisco

October 19, 2023

Chicago, IL, USA and Stockholm, Sweden – October 19, 2023 – Sinch, a leader in powering meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced its partnership with Webex by Cisco, a leading provider of collaboration technologies powering hybrid work, to deliver Sinch Calling with Webex. This new product delivers an integrated calling and collaboration experience with advanced messaging and meeting functionalities, all unified within the Webex platform.

“Building on our mutual vision to delight the small to medium business customer, Webex is partnering with Sinch to deliver Sinch Calling with Webex,” said Tony Lopresti, senior director product management for Webex. “With fully integrated Webex technology, Sinch users will experience a modern, all-in-one collaboration tool that delivers simple, flexible communications, making their businesses more productive and more secure, with any device from anywhere.”

Sinch Calling with Webex offers businesses a unified communication solution, combining Sinch’s voice capabilities with Webex’s advanced messaging and meeting functionalities.  This allows businesses to have consistent feature functionality across voice, messaging, and meetings — without needing multiple service providers. Moreover, the service is designed for optimal performance, ensuring high-definition voice and video quality, thereby enhancing customer engagement and collaboration.

“Unified communication is essential in today’s business landscape, and we’re committed to offering robust solutions,” says Anders Lenman, vice president of enterprise products at Sinch. “Our collaboration with Webex is an important step that will provide businesses with a comprehensive, high-quality platform for all their communication needs. This integration not only enables companies to streamline their operations but also fosters value, trust, and loyalty with their customer base.”

Global enterprises have long relied on Sinch for its exceptional voice and messaging services. Sinch Calling with Webex is best suited for companies needing a platform to deliver a high-quality, unified communications experience. Businesses using disparate apps for voice, messaging, and meetings often face challenges in maintaining consistent quality and feature sets. Sinch Calling with Webex eliminates these issues by providing a seamless, end-to-end communication solution within a single platform.

Back to all news