CCA Vendor News

At Cisco Contact Center Summit, Cisco Sets Its Sights on the Cognitive Contact Center and Makes Cloud-Based Webex Contact Center Better Than Ever

September 18, 2019

News Summary: Cisco’s Contact Center Summit takes place this week in Hollywood, FL. At the event, the company will discuss how its recent AI acquisitions (Accompany, Voicea, CloudCherry) will dramatically improve contact centers. Also at the

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