SimpleSignal improves Google Apps for businesses that need voice integration to power communications, collaboration and productivity.
Dana Point, CA – June 26, 2014 – SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for business, today announced that TMC, a global integrated media company, has named SimpleSignal’s Google Apps Voice Integration as a recipient of 2014 Unified Communications Product of the Year Award.
Adding integrated phone service and conferencing to Google Apps for business helps SMB’s and enterprise customers streamline their overall communications strategy and speaks to the growing demand for a truly unified communications strategy throughout the software a business uses every day.
SimpleSignal’s Google Apps Voice Integration has seen a number of improvements since its launch in 2013. Integrated with SimpleSignal’s hosted PBX and most SaaS business application software such as Salesforce and Clio, this application gives users voice call and conferencing management as well as reporting and presence features.
Some of the key features include:
- Call logging with Click-to-Call
- Conference calling from inside Gmail
- Contact sync
- Gmail call tagging
- Integration with Salesforce
“Most business users haven’t realized the power of integrating their phone service with their software applications,” said Michael Sterl, EVP for SimpleSignal. “Once they do experience it, it’s impossible to think of not having it at their fingertips.”
According to Sterl, the conferencing feature of the integration is one of the more powerful features to the company’s customers. Sterl explained, “If a customer is going back and forth on an email thread with multiple colleagues and needs to set up an audio conference with those people – it’s as easy as clicking a button inside Gmail. They can then automatically invite everyone in the email thread, add or remove attendees, sync the event to their Google Calendar, import the conference call-in number and pin, and copy notes from the email into the Calendar invite. Later, when it’s time for the call, everything participants need is right there in their Calendar.”
The winners of the 2014 Unified Communications Product of the Year can be found online at http://www.tmcnet.com/news/2014/06/10/7868275.htm
SimpleSignal provides cloud-based Unified Communications and Collaboration services, delivering voice, video, and mobile communications to thousands of satisfied business customers globally. The company provides the most innovative and advanced FMC and mobile PBX capabilities in the industry using its Broadsoft platform, and is one of the first companies ever to extend video PBX telephony over iPads, iPhones, and Android mobile devices that can connect with any brand of video conferencing equipment. SimpleSignal’s video conferencing product provides all the power and features of Polycom’s premise-based video conferencing systems in a fully-outsourced video as a service (VaaS) solution without on-premise video infrastructure. SimpleSignal is also investing heavily in integrations with Microsoft Lync, Google Apps and other SaaS solutions. For more information, visit www.simplesignal.com, check out the company blog at www.simplesignal.com/blog, or connect at facebook.com/simplesignal and twitter.com/simplesignal.