Written by Amy Ralls | Apr 16, 2020 4:00:00 AM
Amid the shift to working from home, CallCabinet’s Atmos@Home enables organizations of any size to deploy business-critical call recording solutions in minutes requiring no server integration, ensuring customer service standards and agent engagement levels are maintained while working from home.
BOCA RATON, FL - (April 16, 2019) - CallCabinet, a leading global provider of affordable Cloud-native call recording and AI solutions today announced Atmos@Home, a new, innovative offering providing advanced UCaaS call recording, quality management, and AI-powered speech analytics empowering global organizations to maintain productivity, compliance, and service levels in a work-from-home environment. Atmos@Home is custom-designed to provide Cisco Jabber, MS Teams, and Genesys Cloud users instant UCaaS recording and is easily installed across an entire organization via our enterprise installation script. Atmos@Home offers organizations the ability to effectively scale compliance UCaaS recording and analytics to a growing remote-based workforce with a single network-to-network connection in minutes. “In recent weeks, many of our customers have turned to us needing to quickly transition to a remote-based workforce. Their key concerns were infrastructure shift, maintaining call compliance, and disruption of their customer experience.” stated CallCabinet CEO, Ryan Kahan. “Atmos@Home speaks to every one of those needs and many more. And as a desktop-deployed solution that requires no UC platform or server integration, Atmos@Home quickly builds a work-from-home service network with little IT involvement”. CallCabinet's Atmos@Home platform automatically or manually records remote users from any location with unlimited throughput between their UCaaS/Contact Center platforms and the Atmos network. The Atmos@Home desktop client is configured in minutes and requires no additional resources or plugins to work within your network, eliminating points of failure. Atmos@Home easily integrates into your UCaaS network to support any hosting configuration you’re using, including on-premise, carrier-hosted, and Cloud PBX deployments. “CallCabinet is committed to providing businesses of any size a rapid transition to a remote-based infrastructure that ensures business continuity, security, compliance and managing the customer experience.” stated Ron Romanchik, CallCabinet Chief Revenue Officer. “Our custom-developed applications deploy in minutes and adhere to all global regulatory compliance standards ensuring your customer’s data and your business is protected.” To learn more about CallCabinet’s Atmos@Home call recording and analytics platform and how it works for carriers, resellers, and end-users alike, schedule a free demo today at
www.callcabinet.com.