Cloud Communications News

Stay up-to-date on the latest news and developments impacting the cloud communications industry - and your organization.

    TPx Launches UCx Contact Center to Transform Customer Engagement
    UCx Contact Center integrates seamlessly with TPx’s existing UCx offerings, UCx ...
    Telnyx Supercharges European Voice AI with Paris GPU Edge, Breaking 200ms Latency Barrier
    The Paris launch caps a summer of rapid Voice AI innovation on the Telnyx ...
    Despite 48% Interest, Over 90% of Global Consumers Have Reservations About AI For Black Friday and Cyber Monday
    New Sinch survey reveals trust, not just technology, will influence which ...
    Sangoma Announces Sale of VoIP Supply, LLC
    Following a thorough review, the Company determined that divesting this ...
    RingCentral and NiCE Extend Partnership to Accelerate AI-Driven Customer and Employee Experiences
    Building on a decade of collaboration, the renewed partnership strengthens ...
    Nextiva Named a Strong Performer in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’ for Contact Center as a Service
    Nextiva’s customer-validated recognition highlights its dedication to seamless ...
    Intermedia Adds Microsoft 365 Email to Its Intelligent Archiving Solution
    Intermedia users can now effortlessly and securely archive email, unified ...
    8x8 Boosts Customer Engagement with New AI Enhancements Across CX Platform
    New AI-powered capabilities, rising adoption, and strategic customer wins ...
    Operation Robocall Roundup
    State Attorneys General have formed a task force (the Anti-Robocall Litigation ...
    RingCentral Appoints Vaibhav Agarwal as Chief Financial Officer
    Agarwal brings extensive experience in leading corporate and operational ...
    RingCentral Takes AIR Everywhere
    New capabilities added to AIR include scheduling with Google and Outlook plus ...