Senior leaders across UCaaS, CCaaS and cloud communications will meet at Harvard University on 13 October 2026
BOSTON, MA - September 8, 2026 - Cavell, the independent research and consulting firm serving the cloud communications ecosystem, has announced Cavell Summit North America 2026, taking place on 13 October 2026 at Harvard University’s David Rubenstein Treehouse in Boston.
The one-day summit will bring together 250+ senior leaders from across the North American UCaaS, CCaaS and cloud communications market for independent insight, candid discussion and high-value networking. The programme is designed to help communications providers, MSPs, channel resellers, technology vendors and investors assess where growth will come from, how AI is reshaping the market, and which business models, partnerships and strategies are best positioned for the years ahead.
With disruption now a constant feature of the communications market, Cavell Summit North America will focus on the commercial decisions leaders need to make today. Sessions will examine growth and margin pressure, changing customer expectations, new technology models, verticalization, partnerships and the continuing value of core communications services.
“The communications market is entering a period in which disruption is not a temporary phase, but the operating environment. Cavell Summit North America gives industry leaders the independent data, direct peer discussion and relationships they need to make confident decisions about growth.” Matthew Townend, Managing Director, Cavell
A Research-Led Agenda for Market Leaders
The agenda combines Cavell market analysis with perspectives from executives actively navigating change across the communications ecosystem. Highlights include:
Three Ways to Take Part
Cavell Summit North America offers three clear routes for organizations and industry leaders to participate:
| Route | Who it is for and what to do |
| Purchase a ticket | Secure a place at the summit and join the full day of market insight, discussion and networking. |
| Apply for a complimentary Cavell Industry Leaders’ Pass | Available to eligible service providers, MSPs and channel resellers. Applications are subject to approval. |
| Sponsor the event | Designed primarily for technology vendors that want to build visibility, demonstrate category expertise and engage senior communications decision-makers. |
Tickets, Industry Leaders’ Pass applications and sponsorship enquiries are available through the Cavell Summit North America event page.
Built for the North American Communications Ecosystem
Cavell Summit North America is created for senior stakeholders across the communications market, including:
The summit provides a vendor-neutral environment in which market participants can test ideas, understand the latest research, share practical experience and build partnerships that support future growth.
Event Details
| Event | Cavell Summit North America 2026 |
| Date | Tuesday 13 October 2026 |
| Location | Harvard University, David Rubenstein Treehouse, 20 Western Avenue, Boston, MA |
| Audience | 300 senior industry leaders |
| Website | https://www.cavell.com/event/cavell-summit-north-america/ |
About Cavell
Cavell provides independent research, actionable analysis and strategic advisory services to communications providers, technology vendors and investors shaping the future of business communications. Its work spans cloud communications, UCaaS, contact centre and customer engagement software, business messaging and Microsoft Teams. Cavell’s global events connect telecoms and technology leaders across Europe, North America and Asia-Pacific.