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Infobip appoints Mirta Pađen Lee as Vice President of People

Written by Amy Ralls | Sep 25, 2026, 7:21:12 PM

Appointment supports Infobip’s continued growth and evolution into an AI-first business

Vodnjan, Croatia - September 24, 2026 - Global AI-first cloud communications platform Infobip announced the appointment of Mirta Pađen Lee as Vice President of People, effective October 1, 2026, supporting the company’s continued growth, organizational transformation and evolution into an AI-first business.

The appointment comes as Infobip marks its 20th anniversary, entering a new phase focused on innovation, operational excellence and continued investment in people, leadership and AI capabilities across the organization.

In her new role, Pađen Lee will lead Infobip’s global People Operations function, overseeing people strategy, organizational development, total rewards, HR operations, leadership enablement and transformation initiatives designed to support the company’s long-term growth and evolving operating model. Pađen Lee succeeds Marin Bezić, who joined Infobip in 2021 and has served as Vice President of People for the past three years, playing an important role in supporting the company’s people and organizational development.

A key focus of her role will be supporting the organizational and cultural transformation required in an AI-first environment, where adaptability, collaboration, continuous learning and new ways of working are becoming increasingly important across all business functions.

Infobip continues to embed AI into its products, operations and internal workflows while investing in employee upskilling and organizational agility. As the company develops its AI-first approach, it remains focused on equipping people with the skills, mindset and support needed to work confidently alongside emerging technologies.

"Growth, new business models, evolving technologies and the rapid development of AI are continuously reshaping the way organizations operate. In global companies like Infobip, with more than 70 offices worldwide, successful transformation requires more than processes and tools – it needs to be closely connected with culture, strong communication and leadership that stays close to people throughout the change journey. I’m looking forward to further strengthening our people practices and organizational capabilities as Infobip continues its next stage of growth as an AI-first business.” Mirta Pađen Lee, VP of People at Infobip

"As Infobip evolves into an AI-first company, investing in our people, culture and leadership is more important than ever. Mirta’s experience in leading people and organizational transformation across international businesses is a valuable asset as we continue to grow, innovate and shape the future of work at Infobip.” Silvio Kutić, Co-founder and CEO of Infobip

 

Before joining Infobip, Pađen Lee held senior HR leadership roles at MOL Group and IKEA SEE, leading international HR and organizational transformation initiatives across multiple markets. Her experience includes leadership development, workforce planning, organizational effectiveness and HR operations. She holds a CIPD Level 5 Certificate in Human Resource Management and has participated in numerous HR, coaching, leadership and business education programs throughout her career.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and CTO Izabel Jelenić.