The company's most ambitious release ever brings a brand-new core, one unified workspace, and a beautiful new dashboard, built for everything that comes next.
ANNAPOLIS, MD - September 17, 2026 - SIPPIO has today announced an entirely new generation of its platform, the most significant release in the company’s history. Rebuilt from the ground up, it changes how partners and customers run enterprise communications: one workspace instead of three, a far more powerful API and a completely new dashboard, all sitting on a foundation designed for the AI era.
Enterprise communications is changing fast. Voice, messaging, automation and AI are coming together, and the businesses that run them need a platform that can keep pace. This release is SIPPIO’s answer.
“This is the most ambitious thing we’ve ever built, and it arrives at exactly the right moment,” said Adam Cole, CEO of SIPPIO. “We weren’t interested in an incremental update. Our partners expect and deserve speed and control, so we’ve rebuilt SIPPIO from the ground up to cement our place as the most advanced communications platform in the world. Today isn’t the finish line. It’s the starting point for everything that comes next.”
Built on an Entirely New Core
It all starts with the core, which has been completely redeveloped. The biggest winners are technical partners, many of whom run their communications services entirely via SIPPIO's backend infrastructure. A significantly extended API now exposes more of the automation, orchestration, compliance and control capabilities at the heart of the platform, giving partners direct access to the engine SIPPIO itself runs on. In practice, carriers and partners can build better connected, better managed services, faster than ever.
One Platform for Everything
The new core also brings Portal, Voice Panel and Navigator together, but this goes well beyond consolidation. SIPPIO now runs as a single operating system for its entire ecosystem, connecting partners, carriers, agents, customers, services, APIs and Marketplace offerings in one place, with automation and AI built in. It's designed to grow, so new services, new partners and new revenue opportunities can plug straight in across Microsoft Teams, Zoom, Webex and beyond.
A Whole New Experience
The platform also looks and feels completely different. The result of a year of focused design and development, the new interface begins rolling out to customers and partners from Monday, September 21, continuing through the rest of the year. The new dashboard is cleaner, faster and easier to navigate, puts critical information front and center, and introduces a wave of new features that make managing enterprise communications simpler than ever.
“We approached this release with two goals: visual simplicity and deep technical power,” said George Tarzi, Director of Development and Innovation at SIPPIO. “We’ve completely re-engineered the platform under the hood. Users get a lightning-fast interface, and our partners get a platform they can genuinely build on, running a much wider range of complex operations entirely from their own systems.”
This Is Just the Beginning
The platform was designed from day one with AI in mind. This release puts the architecture in place for what comes next, and SIPPIO will have another major announcement to share before the end of the year.
See It First
SIPPIO will host a virtual briefing for media and analysts on Wednesday, September 23, offering a first look at the new platform and a preview of the roadmap ahead.
Partners and customers who want early access can contact their account manager today.
About SIPPIO
SIPPIO is the leading global communications enablement platform, offering a comprehensive solution that integrates enterprise-grade voice, text messaging, AI, and analytics within Microsoft Teams, Zoom, and Cisco Webex. With its award-winning technology, SIPPIO provides businesses with secure, reliable, and scalable communication tools, empowering hybrid workforces to connect and collaborate seamlessly. Available in over 80 countries, SIPPIO continues to expand its global footprint, delivering innovative communication solutions worldwide.