Marashlian & Donahue, PLLC, The CommLaw Group, is a full-service law firm located in the Washington, DC metropolitan area catering to businesses operating in and around the dynamic and diverse communications, information technology and “cloud computing” industries. Experienced in virtually all aspects of federal and state laws and regulation affecting the telecommunications, information services, Software as a Service (“SaaS”) and broadcast media industries, The CommLaw Group is the “go to” law firm for businesses ranging from start-ups to Fortune 100 corporations from around the globe and was featured in the Wall Street Journal as one of the Capital Region’s Premier Law Firms.
Our firm adheres to a simple, straightforward philosophy – Customer Service Matters. Customer Service is more than just answering the phone and responding to e-mails promptly. Customer Service means finding out, remembering, and always working to deliver “value” to each distinct client. And we recognize that all our clients are unique and every one of our clients has a different perception of “value.” The reason The CommLaw Group has been named the Customer Service Law Firm of the Year in the United States, not once, not twice, but three times is because we place our clients’ best interests first. And that is how we identify, remember and work towards achieving the best value for each of our clients.
Providing a good customer experience also extends to the price a customer is going to be comfortable paying to achieve a certain objective. Unlike some firms that pay lip service to the concept of Alternative Fee structures, The CommLaw Group puts its money where its mouth is when it comes to structured fee arrangements. Our menu of Alternative Billing Arrangement options empowers clients to work with our firm to strike the appropriate balance between the client’s desire for predictability, efficiency and affordability, while ensuring our Attorneys can effectively fulfill their professional responsibilities given the all too often unpredictable nature of the legal services profession.