8x8 Reports Nearly 3x Customer Growth in Workforce Management as Contact Centers Abandon Legacy Tools
AI-Powered Automatic Quality Evaluations Extend 8x8’s Integrated Workforce ...
11 June 2026
10 June 2026
U.S. Consumers Received Just Over 4.1 Billion Robocalls in May, According to YouMail Robocall Index
Monthly Robocall Volume Down Roughly 15% Year Over Year
10 June 2026
8x8's "The Power of You" wins Gold at The Drum Awards for Marketing Americas
Competing against Google, Adobe, and JBL, The Power of You claimed the top AI ...
8 June 2026
BluIP Launches AIVA 3 with Proven 75%+ Reduction in Front-Desk Call Volume
The latest version of the company's ground-breaking hospitality conversational ...
8 June 2026
Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of execution and growth
Former CFO Jonas Dahlberg steps into the acting CEO role as Sinch advances its ...
5 June 2026
INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
The organizations argue that proposed onshoring mandates and volume caps would ...
5 June 2026
Zoom launches ZoomMate: the first AI teammate built to turn conversations into completed work
Generally available today, ZoomMate combines agentic search, AI-generated ...
5 June 2026
TPx Recognized with HDI 2026 Best Customer Experience Award
The recognition highlights TPx’s investments in customer-centric support, ...
5 June 2026
NUSO Launches NCCP, Purpose-Built for Critical Communications and Operational Coordination
New Platform Modernises Communications for Utilities, Transportation, and ...
5 June 2026
Dstny Launches Always-On Communications: Business Communications That Never Sleep
The new AI-first communications platform empowers service providers with ...
5 June 2026
Crexendo Recognized for AI Innovation as CAIRO Wins 2026 CUSTOMER Product of the Year Award
The award recognizes CAIRO’s innovative use of AI, automation and intelligent ...
5 June 2026
The CommLaw Group Welcomes Joey Buchbinder as Of Counsel and Strategic Implementation Lead for the Firm’s Renewed Client-Service Model
The CommLaw Group is pleased to announce that Joey Buchbinder has joined the ...