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Hub combines a user’s communications with popular cloud business applications so that everything a worker needs for contextual conversations is at their fingertips
GAITHERSBURG, Md., March 27, 2017 -- BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication software as a service (UCaaS) leader, today announced the commercial availability of Hub, a BroadSoft Business cloud service with built-in contextual intelligence that provides business users with real-time access to the files, notes and content relevant to each interaction – making meetings and conversations more productive.
Photos accompanying this announcement are available at http://www.globenewswire.com/NewsRoom/AttachmentNg/32ac4c62-5219-4be6-8284-48da2e650936 http://www.globenewswire.com/NewsRoom/AttachmentNg/daee7302-d23d-455d-9877-6cafaaefd26e Today’s worker is inundated with emails, enterprise messages and messaging threads, files stored all over the place, and disparate business applications that do not integrate with one another. IDC, an industry research firm, reported that the typical knowledge worker spends 2.5 hours a day searching for information. The BroadSoft Hub cloud service simplifies work by combining a user’s communications with a broad range of cloud applications so that everything a worker needs to be productive is at their fingertips in one place, even when mobile. “After successful beta trials over the past year with our service provider customers and enterprise customers, we are thrilled to make Hub commercially available so that businesses of all sizes can transform workforce communications,” said Scott Hoffpauir, chief technology officer, BroadSoft. “Hub infuses intelligence into every real-time conversation and meeting. Welcome to the era of the contextual conversation.” Hub extends its capabilities across all BroadSoft Business applications, including UC-One (unified communications), Team-One (team collaboration), and CC-One (customer contact centers—future availability). On-the-move workers can also stay productive as Hub can retrieve and display relevant contextual information to mobile device users, based on who the user is talking to or messaging. Key capabilities of BroadSoft Hub now commercially available include:Browse these posts below for the latest in cloud communications news and insights.
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