BroadSoft BroadCloud® platform enables The Durham Hotel to shift from costly on-premise telecom infrastructure to innovative cloud-based enterprise unified communications services.
RALEIGH, NC and GAITHERSBURG, MD – February 22, 2017 – Hosted America and BroadSoft, Inc. (NASDAQ: BSFT) announced today that The Durham Hotel, one of North Carolina’s premier destinations, has eliminated their hotel PBX and is fully operational with a cloud-based unified communications and collaboration (UCC) platform designed specifically for hoteliers. The Hosted America UCC platform, powered by BroadSoft, enables The Durham Hotel to deliver an enhanced guest experience with improved staff productivity and simplified requirements for technology management with instant messaging, presence information, voice, mobility features, audio, web & video conferencing capabilities.
BroadSoft teamed with Hosted America, a leading provider of IP voice, data, fiber, and managed services to the hospitality industry, to support The Durham Hotel’s modernization of its network infrastructure. The property, one of the region’s most prestigious destinations, was completely gutted before being transformed into a state-of-the-art, tech-savvy hotel delivering a best in class array of guest services.
“Renovating an older, historical building required a network infrastructure that occupied as small a physical footprint as possible,” said Craig Spitzer, General Manager, The Durham Hotel. “By leveraging Hosted America’s fiber network – as well as BroadSoft Hospitality’s cloud offering – we were able to quickly and cost-effectively transform our communications network and experience all the benefits cloud services can offer.”
BroadSoft Hospitality delivers cloud communications services developed specifically for hotel properties and their guests. Hotels can interact with guests and employees across distributed and diverse, fixed and mobile touch points, and property staff can stay operational while mobile, from any location on the property, using any device. The BroadSoft Hospitality cloud delivery model accelerates hotel access to new and emerging communications features while revolutionizing the cost structure of how they pay for communications services and innovation.
“Our Hosted Voice offering is easily deployed over existing infrastructure and integrates with every major property management system, eliminating the need for The Durham Hotel to maintain onsite equipment, at comparative or even lower costs,” said Phillip Watkins, Founder and CEO, Hosted America. “The Durham Hotel has earned a reputation from customers that is second to none, and by delivering a fully managed solution, hotel management and staff can continue to focus on what they do best – serving guests.”
Ron Tarro, vice president, hospitality and travel industry solutions BroadSoft, adds: “Hotelier IT and business decision makers are accelerating innovation in guest services and staff productivity by migrating from premise-based and hybrid PBXs to cloud-based platforms. With BroadSoft Hospitality, service providers such as Hosted America are well positioned with a fully-managed open, mobile and secure voice services platform to help their customers differentiate guest experiences.”
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by their use of terms and phrases such as “enables” and “can” and other similar terms and phrases and includes, among others, statements regarding the benefits to Hosted America’s customers resulting from the use of the BroadCloud platform. The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties and other factors that could cause actual results to differ materially from the results anticipated by these forward-looking statements, including, but not limited to, the financial and other benefits to BroadSoft resulting from the use of the BroadCloud platform by Hosted America in its offering to end-users, as well as those factors contained in the “Risk Factors” section of BroadSoft’s Form 10-K for the year ended December 31, 2015, filed with the Securities and Exchange Commission, or SEC, on February 29, 2016, and in BroadSoft’s other filings with the SEC. All information in this release is as of February 22, 2017. Except as required by law, BroadSoft undertakes no obligation to update publicly any forward-looking statement made herein for any reason to conform the statement to actual results or changes in its expectations.
About Hosted America:
Hosted America is a leading service provider delivering cutting edge voice, data, wifi and managed services to the Hospitality, MDU and Commercial industries. The company has been leading the way for over 30 years and is helping to create a new standard for delivering cloud based services.
BroadSoft is the technology innovator in cloud communications, collaboration, and contact center solutions for businesses and service providers across 80 countries. We are the market share leader for cloud unified communications with an open, mobile and secure platform trusted by 25 of the world’s top 30 service providers by revenue. Our BroadSoft Business application suite empowers users and teams to share ideas and work simply to achieve breakthrough performance.