Leading cloud communications provider combines cloud, contact center, premises voice into a single platform
SAN MATEO, Calif., Jan. 26, 2017 — IntelePeer, a leading provider of business communications including cloud-based communications, cloud contact center, enterprise voice services, and SIP trunking, announced today the launch of its Atmosphere® Communications Platform, combining its world-class enterprise voice services and SIP with its recently acquired cloud contact center offering and its direct integrations with Cisco Spark. The company’s website, www.intelepeer.com, has also been refreshed to spotlight the new combined platform.
“With the Atmosphere® Communications Platform we have created a complete business communications offering backed by expert support,” said Robert Galop, SVP, Product and Marketing at IntelePeer. “Our full suite of products, deployment options to the premise or through the cloud, and certifications with the top equipment vendors allow us to serve our customers at every stage of their journey to cloud communications.”
IntelePeer’s Atmosphere® Communications Platform delivers cloud communications, cloud contact center, and premises solutions to address today’s business communications needs. Atmosphere® Cloud Communications powers Cloud Calling and Cloud PBX for Cisco Spark unified communications. Atmosphere® Cloud Contact Center is a full-featured contact center solution with Interactive Voice Response (IVR), Automatic Call Distributor (ACD), Predictive Dialer, Agent Scripting, Cloud Routing, and Analytics and Reporting capabilities. Atmosphere® Voice Services enables global voice connectivity over an all-IP network for enterprises and platform providers.
“We pride ourselves on delivering true solutions to our customers by providing them with customization and flexibility not typically offered by a communications provider. We are thrilled to introduce Atmosphere® Communications Platform as a testament to that commitment,” concluded Galop.
More at www.intelepeer.com.