StarContactTM is an innovative cloud solution that enables elevated customer communications and support and seamlessly integrates with Salesforce. The advanced call analytics provide key insights that allow businesses to allocate resources properly in order to create the ultimate collaboration between internal teams and customers. This tool extends the reach and functionality of phone systems while empowering businesses to fully automate their entire customer life cycle.
StarContactTM integrates with Salesforce by leveraging Star2Star’s unique approach to systems integration, which utilizes rapid integration stacks that share data with the Salesforce REST API. StarContactTM is optimized for the user experience and allows complete customization.
“We are proud to deliver another solution that generates a deeper level of success for our enterprise-level customers,” said Michelle Accardi, President and Chief Revenue Officer at Star2Star. “StarContact’s robust features and Salesforce integration provides businesses with customer-driven intelligence that increases overall satisfaction and productivity.”
More at http://www.star2star.com/.