Cloud Connections / Agenda / AI Gets Real: How GenAI and RAG Are Reshaping Cloud Communications

AI Gets Real: How GenAI and RAG Are Reshaping Cloud Communications

Generative AI isn’t just a buzzword—it’s changing how we build, sell, and support UCaaS and CCaaS. Let’s explore real-world use cases of GenAI and retrieval-augmented generation (RAG) already transforming cloud comms.
Location: Seacrest Ballroom
Gerry Christensen
46 Labs | Director of Product Management
Mark Lindsey
ECG Inc | VP Engineering
Jeffrey Korn
Crexendo | CEO
Yusuf Mirza
IBM | CTO & Chief Architect
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