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Building the AI-Powered Provider: Strategy, Scale & the Road to 2030
Building the AI-Powered Provider: Strategy, Scale & the Road to 2030
AI is more than a feature—it’s becoming the foundation for how UCaaS, CCaaS, and cloud communications providers operate, compete, and grow. In this forward-looking session, Brian Kormann of Q Advisors will explore how AI is reshaping the economics, operations, and strategic direction of the cloud comms sector—and what that means for leaders building the next generation of service providers.
Topics include:
How AI is rewriting the economics of UCaaS & CCaaS
Why voice is becoming the most valuable data stream in the enterprise
AI orchestration and its impact on margin, scale, and customer experience
What the “AI-powered provider” will look like by 2030
How AI is accelerating consolidation and shifting valuations across the sector
If you're building, advising, or investing in the future of cloud communications, this session lays the groundwork for what sustainable, AI-driven growth could really look like by 2030.
Location: Seacrest Ballroom
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Join over 250+ cloud communications companies driving innovation at Cloud Connections 2026.
